Your Ottawa Lead Pipe Resource

Is There Lead in Your Drinking Water?

If your Ottawa home was built before the mid-1950s, there's a good chance you have lead water pipes. Learn about the risks, check if your home is affected, and we'll connect you with a trusted, City-approved contractor.

⚠️

Ottawa Lead Pipe Facts

Data from the City of Ottawa

30,000
Homes Affected
15%
of Ottawa Homes
Pre-1955
Homes Most at Risk
$0
City Side Cost to You
✅ City-Approved Program
💰 City Covers Their Side
🏛️
City of Ottawa Program
📚
Free Information
💪
Approved Contractors Only
Trusted by Homeowners

Why Lead in Your Water Is Dangerous

Lead is a toxic metal that dissolves into your drinking water as it passes through old lead pipes. There is no safe level of lead exposure.

🧒

Children Are Most Vulnerable

Lead exposure in children can cause developmental delays, learning difficulties, reduced IQ, behavioral issues, and hearing problems. Even low levels of lead in blood have been shown to affect a child's ability to pay attention and perform in school.

🤰

Risks During Pregnancy

Lead crosses the placenta and can affect the developing baby. Pregnant women exposed to lead face increased risks of miscarriage, premature birth, and low birth weight. Lead stored in bones can be released during pregnancy.

🧓

Adult Health Effects

In adults, lead exposure can cause high blood pressure, heart disease, kidney damage, and reproductive problems. Long-term exposure increases the risk of cardiovascular disease and can impair cognitive function over time.

Did you know? You can't see, taste, or smell lead in your water. The only way to know if your water contains lead is to have it tested. The City of Ottawa offers free water quality testing — just call 3-1-1 to schedule.

Does Your Home Have Lead Pipes?

Homes built before the mid-1950s in Ottawa are most likely to have lead water service pipes. Here's how to find out.

How to Check for Lead Pipes

The City of Ottawa provides a free service to help you determine if your home has lead pipes. Here's what to do:

1

Call 3-1-1 or Visit the City's Website

Request a free water quality test from the City of Ottawa. They'll test your tap water for lead at no charge.

2

Check the City's Online Map

Visit ottawa.ca's Lead Pipe Replacement Program page to search your address and see if your home is in an affected area.

3

Do a Quick Visual Check

Find where your water pipe enters your home (usually in the basement). If the pipe is a dull grey colour and a magnet does not stick to it, it's likely lead. Lead pipes also scratch easily with a coin, revealing shiny silver metal underneath.

Not Sure? We'll Connect You with Help →

Or contact us directly — we'll help you determine if your home has lead pipes at no cost.

How the Replacement Works

From discovery to completion, here's what to expect when you work with a City-approved contractor.

1

Confirm Lead Pipes

An approved contractor will inspect your property and confirm whether you have lead water service pipes. They can also help arrange the City's free water test.

2

Get Your Free Quote

You'll receive a detailed, no-obligation quote for replacing your private-side lead water service pipe with new copper piping.

3

City Coordination

An approved contractor coordinates directly with the City to replace both sides at the same time — the City pays for their portion.

4

Safe, Clean Water

Your entire lead water service is replaced with copper, from the city main right into your home. Enjoy safe, lead-free drinking water.

Why You Need a City-Approved Contractor

Not all contractors are created equal. Working with a City-approved contractor gives you benefits that other plumbers and contractors simply can't offer.

🏛️

Complete Replacement, One Contractor

An approved contractor replaces both the private side (yours) and the city side in a single project. No separate crews, no scheduling headaches.

💰

The City Pays for Their Side

When you hire an approved contractor, the City of Ottawa covers the cost of replacing the lead pipe on their property. That's real savings for you.

🔃

Full Copper from Main to House

Your entire water service line gets replaced with copper — from the city main right to the inside of your home. No partial fixes.

📈

Financing Options Available

The City offers loans added to your property taxes: up to $5,000 over 5 years, or over $5,000 spread across 10 years. An approved contractor can help you access rebates too.

See the Difference

Other Contractors

Private side only — lead remains on city side

Partial Fix
City-Approved Contractor

Both sides replaced — city pays their portion

Full Fix
Why does this matter? Replacing only your side still leaves lead pipe connected to the city main. With an approved contractor, the entire line becomes copper — and the City covers the cost of their side.

Understanding the Lead Pipe Replacement Program

The City of Ottawa offers financial support and coordination to help homeowners replace lead water service pipes.

💲

Rebates Up to $1,000

Homeowners with lead water pipes connecting to non-lead city pipes may be eligible for a rebate of up to $1,000, covering approximately 20% of the typical replacement cost.

🏦

Low-Interest Loans

The City offers loans added to your property tax bill: loans up to $5,000 are spread over 5 years, and loans over $5,000 are spread over 10 years, making replacement affordable.

💧

Free Water Testing

Not sure if you have lead? The City of Ottawa will test your tap water for lead at no charge. Simply call 3-1-1 to schedule your free water quality test.

🧶

Free Water Filters

Homeowners with confirmed lead levels exceeding Health Canada guidelines, or those awaiting pipe replacement, can receive a year's supply of free water filters from the City.

Get Connected with a Trusted Approved Contractor

Tell us about your property and we'll connect you with a vetted, City-approved contractor who can provide a free quote and guide you through the entire process.

Connected with a vetted, approved contractor
Free on-site inspection and no-obligation quote
Help navigating the City's program & rebates
City covers the cost of their side of the pipe
Complete copper replacement from main to home

Get Connected Today

We'll connect you within 1 business day. Your information is never shared with third parties.

Frequently Asked Questions

Everything you need to know about lead pipes and the replacement process.

How do I know if my home has lead water pipes?
Homes built before the mid-1950s in Ottawa are most likely to have lead water service pipes. You can do a visual check in your basement where the water pipe enters your home — lead pipes are dull grey, a magnet won't stick to them, and scratching with a coin reveals shiny silver metal. For certainty, call 3-1-1 to request a free water quality test from the City, or reach out to us and we'll connect you with an approved contractor who can check for you.
What does the City of Ottawa pay for?
The City pays for the replacement of the public portion of the lead water service — that's the section from the city watermain to the water shut-off valve near the property line. When you hire a City-approved contractor, they can replace both the city's side and your private side in a single project. The City pays the contractor directly for their portion, so you only pay for your side.
How much does it cost to replace my lead water pipes?
The cost of the private portion depends on the length and depth of your lead water service pipe. The average replacement cost is approximately $5,000 to $7,000 for the private side. The City may offer rebates of up to $1,000, and financing through loans added to your property tax bill (up to $5,000 over 5 years, or over $5,000 spread across 10 years). Contact us for a free, no-obligation quote specific to your property.
Why should I replace the entire line and not just my side?
A partial replacement — only your private side — still leaves lead pipe connecting your home to the city watermain. Water continues to flow through lead on the city's side, which means lead can still leach into your drinking water. By working with an approved contractor, both sides are replaced with copper at the same time, giving you a complete, lead-free water service line from the city main right into your home.
What is an "approved contractor" and why does it matter?
An approved contractor is a company that the City of Ottawa has vetted and authorized to perform lead pipe replacement work under their program. This matters because only approved contractors can coordinate with the City to replace both the public and private sides simultaneously. The City pays the contractor directly for the public-side work, which saves you money and ensures the job meets the City's standards.
How long does the replacement take?
Most lead water service replacements are completed in 1 to 2 days, depending on the length of the pipe, soil conditions, and property layout. A good contractor will work efficiently to minimize disruption to your property and daily routine, and will provide a clear timeline with your quote.
Will my yard or landscaping be affected?
The replacement does require excavation, so there will be some disruption to your yard along the path of the water service line. We take care to minimize the impact and restore the area after the work is complete. Note that removal and replacement of gardens, landscaping, decks, porches, or special interior finishes is considered preparatory work and is not covered by the City's rebate or loan program.

Protect Your Family's Health Today

Don't wait for lead to affect your family. We'll connect you with a trusted, City-approved contractor who can help.

Get Connected Now →